Athena NGFW (previously known as Network Secure) provides comprehensive protection for every network perimeter, ensuring the safety of your valuable assets, data, and users from emerging threats.
The pre-upgrade check detects whether the device has custom KB packages installed. If non-whitelisted custom KB packages are found, the error (code: 0005-0008) will be triggered, and the device cannot be upgraded.
If the customer still wants to upgrade the device, contact the service provider or Sangfor technical support.