Athena NGFW (Next-Generation Firewall)

Athena NGFW (previously known as Network Secure) provides comprehensive protection for every network perimeter, ensuring the safety of your valuable assets, data, and users from emerging threats.
{{ $t('productDocDetail.guideClickSwitch') }}
{{ $t('productDocDetail.know') }}
{{ $t('productDocDetail.dontRemind') }}
8.0.107
Athena NGFW (Next-Generation Firewall) {{ breadTitle }} Release Notes Precheck Error Handling Recommendations for Installation Failure Scenarios 0002-0007 Cause
{{sendMatomoQuery("Athena NGFW (Next-Generation Firewall)","Cause")}}

Cause

{{ $t('productDocDetail.updateTime') }}: 2026-04-29

If the error (code: 0002-0007) appears after the pre-upgrade check, it indicates that the current device is connected to SaaS Endpoint Secure and cannot be upgraded due to incompatibility risks in SaaS Endpoint Secure integration scenarios. If the customer still wants to upgrade the device, please contact the service provider or Sangfor technical support to assess and resolve these risks before the upgrade.