Athena NGFW (Next-Generation Firewall)

Athena NGFW (previously known as Network Secure) provides comprehensive protection for every network perimeter, ensuring the safety of your valuable assets, data, and users from emerging threats.
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8.0.107
Athena NGFW (Next-Generation Firewall) {{ breadTitle }} Release Notes Precheck Error Handling Recommendations for Installation Success Scenarios 0002-0009: Potential Service Error Due to Changes in OOBM Settings (No Impact on Upgrade) Cause and Solution (Customer-Operable)
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Cause and Solution (Customer-Operable)

{{ $t('productDocDetail.updateTime') }}: 2026-04-29

If the out-of-band management (OOBM) settings of services are inconsistent, the out-of-band path selection methods for some services will be changed after the device is upgraded. This may cause connectivity errors between the firewall device and the services.

This issue has no impact on the device upgrade. It is recommended to go to the pages mentioned in the Recommendation tooltip to check the connectivity to the services. If connectivity errors are detected, see the troubleshooting guide to fix them.

Go to the following pages to check the connectivity to services:

1. SOC > Next-Gen Security > Product Integration > Cloud Products

2. SOC > Next-Gen Security > Product Integration > Local Products

3. SOC > Next-Gen Security > Cloud-Based Protection > Neural-X Subscription