Athena NGFW (Next-Generation Firewall)

Athena NGFW (previously known as Network Secure) provides comprehensive protection for every network perimeter, ensuring the safety of your valuable assets, data, and users from emerging threats.
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8.0.107
Athena NGFW (Next-Generation Firewall) {{ breadTitle }} Release Notes Precheck Error Handling Recommendations for Installation Success Scenarios 0002-0006: Different CorpIDs for Connection to Platform-X and XDR (No Impact on Upgrade) Cause and Solution (Customer-Operable)
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Cause and Solution (Customer-Operable)

{{ $t('productDocDetail.updateTime') }}: 2026-04-29

In version 8.0.105 and later versions, the CorpID for XDR is used by default to connect to Platform-X. The current device uses different CorpIDs to connect to Platform-X and XDR, which may lead to different cloud service subscriptions. After the upgrade to 8.0.105 or later, the device will use the cloud services associate with the CorpID for XDR connection by default.

This issue has no impact on the device upgrade. It is recommended to go to SOC > Next-Gen Security > Product Integration and check the integration status of each platform. If the connected platforms are inconsistent with those subscribed on Platform-X, use the CorpID for Platform-X connection to reconnect.

Note: You can go to the Cloud Service Integration page to check whether the connected platforms are consistent with the subscriptions on Platform-X.