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Athena NGFW (Next-Generation Firewall)
Athena NGFW (previously known as Network Secure) provides comprehensive protection for every network perimeter, ensuring the safety of your valuable assets, data, and users from emerging threats.
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8.0.107
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Release Notes
Overview
Version Values
New Features
Changed Features
Deleted Features
Upgrade Path
Upgrade Impacts
Impacts on Services
Impacts on O&M
Upgrade Schedule
Customer Upgrade Preparations
Recommendations
Notes
Upgrade Guide
Preparations for Upgrade
Upgrade Methods
Environment Information
Customer Resource Coordination
Pre-Upgrade Check
Upgrade Limitations
Environment Check Using Pre-Upgrade Check Package
Procedure
Upgrade Procedures
Standalone Device Upgrade
HA Device Upgrade
Post-Upgrade Check
Network Connectivity Check
System Health Check
Service Status Check
Upgrade Methods
Upgrade from the GUI
Overall Upgrade Process
Upgrade Procedure
Upgrade via Central Manager
Overall Upgrade Process
Upgrade Procedure
Troubleshooting Upgrade Failures
Rollback Instructions
Precheck Error Handling
Installation of Pre-Upgrade Check Package
Recommendations for Installation Success Scenarios
0000-0002: Pre-Upgrade Check Passed
Message
Description
Reinstallation of Pre-Upgrade Check Package
0000-0004: Recommended Update Package Type
Message
Description
0002-0001: Blacklist and Whitelist Compatibility Issues (No Impact on Upgrade)
Error Message
Troubleshooting
0002-0003: Platform Connection Error (No Impact on Upgrade)
Error Message
Cause and Solution (Customer-Operable)
0002-0004: Missing Integration Key for XDR Connection (No Impact on Upgrade)
Error Message
Cause and Solution (Customer-Operable)
0002-0005: Some Platform-X Domains Inaccessible (No Impact on Upgrade)
Error Message
Cause and Solution (Customer-Operable)
0002-0006: Different CorpIDs for Connection to Platform-X and XDR (No Impact on Upgrade)
Error Message
Cause and Solution (Customer-Operable)
0002-0008: Abnormal Integration Bus Status (No Impact on Upgrade)
Error Message
Cause and Solution (Customer-Operable)
0002-0009: Potential Service Error Due to Changes in OOBM Settings (No Impact on Upgrade)
Error Message
Cause and Solution (Customer-Operable)
0002-0010: Simultaneous Connection to Cyber Guardian and Omni-Command Not Supported (No Impact on Upgrade)
Error Message
Cause and Solution (Not Customer-Operable)
0002-0011: Overload Risk Due to Traffic Forwarding Through DNS Proxy (No Impact on Upgrade)
Error Message
Cause and Solution (Not Customer-Operable)
0002-0012: Post-upgrade, historical custom/built-in URL category library data is preserved, but language switching fails during category conflicts between custom and built-in URL libraries. (No Impact on Upgrade)
Error Message
Cause and Solution (Not Customer-Operable)
0002-0013: Following the expiration of Neural-X New Threat Update license, the system upgrade to version 107 results in the built-in URL. (No Impact on Upgrade)
Error Message
Cause and Solution (Not Customer-Operable)
Recommendations for Installation Failure Scenarios
0001-0001
Error Message
Error Detection and Fixing in the Frontend (Customer-Operable)
0001-0002
Error Message
Error Detection and Fixing in the Frontend (Customer-Operable)
0001-0003
Error Message
Cause
Solution
0001-0004
Error Message
Cause and Solution
Recommendations
0001-0005
Error Message
Cause
0001-0006
Error Message
Cause
0002-0007
Error Message
Cause
0003-0001
Error Message
Cause
Recommendations
0003-0002
Error Message
Cause and Solution
0004-0001
Error Message
Error Detection and Fixing in the Frontend (Customer-Operable)
0004-0002
Error Message
Error Detection and Fixing in the Frontend (Customer-Operable)
Configuration Query in the Backend
0004-0003
Error Message
Error Detection and Fixing in the Frontend (Customer-Operable)
Configuration Query in the Backend
0004-0004
Error Message
Error Detection and Fixing in the Frontend (Customer-Operable)
Configuration Query in the Backend
0004-0005
Error Message
Error Detection and Fixing in the Frontend (Customer-Operable)
Configuration Query in the Backend
0004-0006
Error Message
Error Detection and Fixing in the Frontend (Customer-Operable)
Configuration Query in the Backend
0004-0007
Error Message
Error Detection and Fixing in the Frontend (Customer-Operable)
Configuration Query in the Backend
0004-0008
Error Message
Error Detection and Fixing in the Frontend (Customer-Operable)
Configuration Query in the Backend
0004-0009
Error Message
Error Detection and Fixing in the Frontend (Customer-Operable)
Configuration Query in the Backend
0005-0001
Error Message
Cause
Solution
0005-0002
Error Message
Cause and Solution (Optional)
0005-0003
Error Message
Cause and Solution
0005-0005
Error Message
Cause (User Notice)
Troubleshooting
0005-0006
Error Message
Cause (User Notice)
Troubleshooting
0005-0007
Error Message
Cause (User Notice)
Troubleshooting
0005-0008
Error Message
Cause (User Notice)
0005-0012
Error Message
Cause (User Notice)
Solution
SP01 Release Note
SP Information
Upgrade Impacts
Impacts on Services
Impacts on O&M
Impacts on Customer Network
Other Impacts
Customer Upgrade Preparations
Upgrade Preparations
Notes
Implementation Procedure
Post-Upgrade Service Check
Rollback Instructions
Upgrade Guide
Preparations for Upgrade
Upgrade Tools
Environment Information
Customer Resource Coordination
Pre-Upgrade Check
Notes
Upgrade Conditions
Smooth Upgrade of Configurations, Logs, and Data
Upgrade Recommendations
Central Manager
HA/Multiple Nodes/Cluster/Distributed Nodes
Upgrade Procedure
Upgrade Path
Upgrade Procedure
Platform Check
Service Status Check
Troubleshooting Upgrade Failures
Rollback Instructions
Product Overview
Introduction
Key Features
Deployment
Installation Preparations
Environment Requirements
Configuration and Management
Cable Connection for a Single Device
Cable Connection for Active Standby Mode
Login to Web Admin Console
CLI Login
Deployment Mode
Routing Mode (Layer 3)
Transparent Mode (Layer 2)
Virtual Wire Mode
Mirror Mode
Mix Mode
Deploying vNGFW on HCI and VMware
Necessary Deployment Conditions
Deploy vNGFW in VMware
Import the Image
Configure the vNGFW
Notes
Deploy vNGFW in HCI
Preparation
Import Image
Create Instances
Other
About the validity period of authorization
User Manual
Home
SOC (Security Operation Center)
Hardware & System Operations
Licensed Services
Quick Links
Specialized Protection
Ransomware Protection
Business Asset Security
User Security
Device Status
Network Operations
SOC
Security Operations
Assess Risk
Protect
Monitor/Analysis
Pending Issues
Configuration Case
IoT Security
Assets
Asset Discovery
Endpoint Traffic Identification
Active Endpoint Scan
Configuration Procedures
Private Network Access
IoT Solution
Business Asset Security
Summary of Business Asset Risks
Configuration Case
Summary of Attack Events
Attack Types
Attack Map
Hot Events
Business Assets
Passive Vulnerability Scan
User Security
Summary
Attack Events
Top 3 Attack Types
Top 10 Hot Events
Affected Users
Specialized Protection
Asset Management
Ransomware Protection
IP Reputation
Account Protection
Endpoint App Control
Configuration Steps to Block Proxy Tool
Configuration Steps to Custom Application Reported from Endpoint
Blacklist/Whitelist
Blacklist
Global Blacklist
Temporary Blacklist
Whitelist
Next-Gen Security
Product Integration
Integration Limits
Cloud-Based Protection
Threat Intelligence Gateway
Neural-X Subscription
Phishing Email Protection
Endpoint Protection
Endpoints
Operation Logs
Security Capabilities
Monitor
Logs
Security Logs
Security Logs
Unauthorized Outbound Access Logs
Spoofed Access Logs
Phishing Email Protection Logs
Access Logs
Session Logs
User Login/Logout Logs
SSL VPN Logs
System Logs
Admin Operation Logs
System Security Logs
Local ACL Logs
TOP N
Configuration Procedures
Sessions
Session List
Traffic Ranking
Top Users by Traffic
Top Applications by Traffic
Top IP Addresses by Traffic
Traffic by IP Address
Suspicious Traffic
Session Ranking
Session Ranking
Session Details
Session History
Bandwidth Management
Statistics
Application
Application Statistics Query Case
Traffic
Case of Viewing Traffic Statistics
Report
Security Report
Report Subscription
Diagnosis
Packet Tracing
Settings
Logging Options
Enable Logging
Log Servers
Local Logs
Cyber Command Settings
Top N Options
Alert Notification Settings
Event Settings
Notification Settings
Email Alert Setting Case
Log Database
Policies
Network Address Translation
IPv4 NAT
Source NAT
Destination NAT
Bidirectional NAT
IPv6 NAT
Source NAT
Destination NAT
NAT64
IPv4 to IPv6 NAT
IPv6 to IPv4 NAT
DNS-Mapping
Configuration Example
Access Control
Application Control
Policy Configuration
Policy Optimization
Policy Change Tracking
GeoLocation Blocking
Configuration Steps
Local ACL
Configuration Steps
Connection Control
Configuration Example
Network Security
Policies
Policy for Server Scenario
Policy for Internet Access Scenario
Advanced Settings
Anti-DoS/DDoS
Inbound Attack Protection Policy
Configuration Case
Outbound Attack Protection Policy
Local DoS Protection
Tools
View the Attacker IP Address
Access Secure
Unauthorized Outbound Access
Add NIC Detection Policy
Configuration Case
Spoofed Access
Configuration Case
Decryption
Decrypt Data to Internal Server
Configuration Steps
Decrypt Data to Internet
Excluded Addresses
Bandwidth Management
Channel Configuration
Guaranteed Channel
Limited Channel
Exclusion Rules
VPN Bandwidth Channels
Sangfor VPN Bandwidth Policy Case Study
Link Settings
Links
Link Policy
Authentication
Authentication Status
User Management
Local Users
Security Groups
User Import
LDAP User Sync
LDAP User Sync Case
User Authentication
Authentication Policy
Authentication Options
External Authentication Server
Custom Webpage
Objects
Network Objects
Link State Detection
Services
Security Policy Template
Intrusion Prevention
Web App Firewall
Application Hiding
Password Protection
Privilege Control
HTTP Request Anomaly
Scanner Blocker
Advanced Protection
Cloud-Delivered Protection
Botnet Detection
Content Security
Threat Signature Database
Security Database
WAF Signature Database
IPS Signature Database
Malware Signature Database
Passive Vulnerability Scan Database
Custom Database
Custom WAF Signature Database
Custom IPS Signature Database
Custom Malware Signature Database
Content Identification Database
Application Signatures Database
Application Signatures
Advanced App Signatures
Endpoint App Signatures
Custom App Signatures
URL Category Database
Add URL Category
URL Category Lookup
File Types
Email Attachment Filter
SLB Server Pools
IP Location Database
ISP IP Address Range
IP Location
IP Location Correction
Location Query
Update IP Address Database
Schedule
One-Time Schedule
Recurring Schedule
Network
Interfaces
Physical Interfaces
Edit Physical Interface
Subinterfaces
VLAN Interfaces
Virtual Interfaces
Aggregate Interfaces
Local Loopback Interfaces
GRE Tunnel
VPN Tunnel Interfaces
Link State Propagation
Zones
Routes
Static Routes
Policy-Based Routes
Source-Based Route
Link Load-Balancing
Multicast Routes
OSPF
OSPF
OSPF Links
OSPF Routes
OSPF Adjacency
OSPF Interfaces
RIP
Network Segments
Interfaces
Neighbors
Route Redistribution
BGP
Network Segment
Neighbor
Route Distribution
Aggregate Address
Administrative Distance
All Routes
Route Testing
Access Lists
Route Maps
Virtual Wires
DNS
DNS Configuration
DNS Transparent Proxy
DDNS
DHCP
DHCP Servers
Configuration Case
DHCP Relay
DHCP Status
ARP
ARP Table
ARP Proxy
ARP Spoofing Protection
Advanced Networking
TCP MSS
Optical Bypass Module
Second-Passthrough Traffic
Configuration Case
SSL VPN
Online Users
Deployment
Local Users
Adding Group
Adding User
Searching for Users
Managing Hardware IDs
Importing User to Device
More Options
Viewing Associated Resources of Use
Resources
Resource Group
TCP Application
L3VPN
More
Roles
Adding Role
Generate Privilege Report
Login Options
Virtual IP Pool
Logging In
Authentication
Primary Authentication Method
Secondary Authentication Method
Other Options
Certificate
Resource Options
Local DNS
Sangfor/IPSec VPN
IPsec VPN Tunnel Between Athena NGFW and Fortinet (Route Mode)
Topology
Configuration Steps
Configuration Notes
IPsec VPN Capability Comparison
Configuration Analysis and Notes
Procedures
Configure the Fortinet Firewall
Configure the Athena NGFW Firewall
Result Verification
View the Tunnel Establishment Status
Test the Service Connectivity
IPsec VPN Tunnel Between Athena NGFW and Fortinet (Policy Mode)
Topology
Configuration Steps
Configuration Notes
IPsec VPN Capability Comparison
Configuration Analysis and Notes
Procedures
Configure the Fortinet Firewall
Configure the Athena NGFW Firewall
Result Verification
View the Tunnel Establishment Status
Test the Service Connectivity
IPsec VPN Tunnel Between Athena NGFW and Palo Alto
Topology
Configuration Steps
Configuration Notes
Procedures
Configure the Palo Alto Firewall
Configure the Athena NGFW Firewall
Result Verification
View the Tunnel Establishment Status
Test the Service Connectivity
IPsec VPN Tunnel Between Athena NGFW and Microsoft Azure (Route Mode)
Topology
Configuration Steps
Configuration Notes
Procedures
Configure Microsoft Azure
Configure the Athena NGFW Firewall
Result Verification
View the Tunnel Establishment Status
Test the Service Connectivity
IPsec VPN Tunnel Between Athena NGFW and AWS (Route Mode)
Topology
Configuration Steps
Configuration Notes
Procedures
Configure AWS
Configure the Athena NGFW Firewall
Result Verification
View the Tunnel Establishment Status
Test the Service Connectivity
IPsec VPN Tunnel Between Athena NGFW and Juniper (Route Mode)
Topology
Configuration Steps
Configuration Notes
Procedures
Configure the Juniper Firewall
Configure the Athena NGFW Firewall
Result Verification
View the Tunnel Establishment Status
Test the Service Connectivity
IPsec VPN Tunnel Between Athena NGFW and Cisco (Route Mode, IKEv1)
Topology
Configuration Steps
Configuration Notes
Procedures
Configure the Cisco Firewall
Configure the Athena NGFW Firewall
Result Verification
View the Tunnel Establishment Status
Test the Service Connectivity
IPsec VPN Tunnel Between Athena NGFW and Cisco (Route Mode, IKEv2)
Topology
Configuration Steps
Configuration Notes
Procedures
Configure the Cisco Firewall
Configure the Athena NGFW Firewall
Result Verification
View the Tunnel Establishment Status
Test the Service Connectivity
Use Cases
Intranet Access (Exclusive Tunnel Interface) - Main Scenario
Intranet Access (Shared Tunnel Interface)
Active/Standby or Multi-Link Load Balancing
OSPF over VPN
BGP over VPN
Inter-Branch Access
Active/Standby Deployment
VPN Status
VPN Wizard
Sangfor VPN
IPSec VPN
SD-WAN Configuration
SD-WAN Path Selection Templates
SOFAST Optimization
App Categories
Sangfor VPN Configuration
Basic Settings
VPN Users
VPN Connection
Advanced
IPSec VPN Configuration
General Settings
VPN Paths
CSR
Certificates
Intranet Services
Logs
IPsec VPN Tunnel Between Athena NGFW and GCP
Topology
Configuration Steps
Configuration Notes
Procedures
Configure GCP
Configure the Athena NGFW Firewall
Result Verification
View the Tunnel Establishment Status
Test the Service Connectivity
System
General Settings
Web UI
Network
Network Parameters
Management Interface
VLAN 0 IP
H.323 Port
SIP Port
Gratuitous ARP
Route Priority Settings
Home, Business Asset, and User Security Page Display Settings
Advanced Settings
Email
Configuration Steps
System Time
Configure Daylight Saving Time by Date
Configure Daylight Saving Time by Week
NTP Key
Hosts
Licensing
License Activation Method
OOBM
Privacy Options
Security Capability Update
Troubleshooting
Troubleshooting
Precise Traffic Analysis
Detection
Passthrough
Analysis of Traffic to Athena NGFW
Tools
Packet Capture
Technical Support
Packet Replay
Logs
Web Console
SNMP
Administrator
Maintenance
Backup/Restore
Upgrade
Past Updates
Restart
Service Packs
High Availability
Overview
HA Policy Settings
Sync Options
HA Traffic
Link Aggregation
HA Modes
Overview
Active/Standby Deployment Case
Active/Active Layer 2 Deployment Case
Virtual Systems
Overview
System Types
Administrator Types
Resource Assignment
Traffic Distribution
Virtual Interfaces
System Management
Example
Resource Pools
Device Management
Central Management
Athena NGFW Settings
Central Management Settings
O&M Management
Routine Inspection
Check the Hardware of the Device
Check the Interface Indicator Light
Check the Running Condition of the Device
Check the Abnormal Status of the Device
Check the Configuration Information of the Device
Device Configuration Backup
Check the Version of the Rule Database
Check the Security of the Device
Check the Security of the Console Account
Check the Remote Maintenance Status of the Console
Check the Log Information of the Device
Shortcut Functions
Menu Search
Vulnerability CVE Search
Page Shift
Restoration of the Device Configuration and Password
Restore the Password by Rebooting with a USB Flash Drive
Applicable Scenarios
Operation Procedure
Restore the Factory Settings
Applicable Scenarios
Operation Procedure
Patch Update Guidance
Methods to Obtain Sangfor Patch
Check Links
Scenarios and Configuration
Device Able to Access Internet and Automatic Patch Update Enabled
Device Able to Access Internet and Automatic Patch Update Not Enabled
Device Using Proxy Server to Obtain Patch Update
Both Device and PC Unable to Access Internet
Precautions
Use of Auxiliary Tools
Troubleshooting
Web Command Console
Packet Capture Tool
Troubleshooting
Unable to Log in to the Athena NGFW Console
Abnormal Access to the Business System
Device I/O Exception
Failing to Update the Rule Database
Emergency Event Handling
Exception or Network Disconnection of Major Business System
Device Hardware Failure
The ALARM Indicator Light Staying Off and the Device Fails to Power On
The ALARM Indicator Light Staying On and Failing to Log in to the Device
Networking Interface Failure
Product Upgrade Guide
Product Upgrade Steps
Product Pre-upgrade Inspection
Upgrade through the Web
Web-Based System Upgrade Methods
Web-Based System Upgrade Procedures
Offline Upgrade
Upgrade Through Central Manager
Central Manager-Based Upgrade Steps
Central Manager-Based Upgrade Procedures
Product Post-Upgrade Inspection
Network Connectivity
Device Health
Acronym
Specs
Required Domains and Ports List for Network Connectivity
Syslog Field Description and Log Examples
SDKs, APIs
API Document
CLI Document
Packet Replay Samples
Athena NGFW (Next-Generation Firewall)
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Release Notes
Precheck Error Handling
Recommendations for Installation Failure Scenarios
0001-0004
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0001-0004
{{ $t('productDocDetail.updateTime') }}: 2026-04-29
Error Message
Cause and Solution
Recommendations
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