To connect to agentless backup, you are not allowed to use the administrator account and are advised to use the platform administrator account. The key pair creation procedure is described as follows. For more information about the connection process, see section 2.3 of Managed Cloud Services Agentless Backup Development Guide White Paper.

To use a key pair for authentication, you can create one in API Keys. For more information, see section 2.4 of Managed Cloud Services Agentless Backup Development Guide White Paper.