For customer O&M, virtualized platform monitoring and SLAs are the lifeline of enterprise businesses. They define how business and platform exceptions are discovered (based on which metrics), how to quickly obtain brief information about platform resources (active asset management and resource alerts), how alerts are customized to meet the internal O&M requirements of enterprises (alert noise reduction and custom alerts), and how alerts are promptly pushed. You can view monitoring reports to gain insights into platform resources and prevent delayed service responses or business interruptions caused by resource demand spikes based on active asset management and resource alerts. Enterprises have different O&M SLA requirements. Take the finance industry, which requires the highest SLA level, as an example. You can customize alert levels or filter out irrelevant alerts to reduce alert noise and improve alert precision.