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6.11.3
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Tenant User Creation

{{ $t('productDocDetail.updateTime') }}: 2025-12-18

Tenant user applies to the subordinate accounts and roles of a tenant account. For example, if a company assigns a tenant account to a specific department, it can then allocate tenant user to the personnel under that department for using and maintaining the SCP platform.

Step 1.Log in to the SCP platform, and select User and Access Management > User > Tenant Users. Then, click the New button to create a tenant user.

Step 2.Enter the tenant's name, login username, email address, mobile phone number, and password, and click Next.

Name

Name

Can contain only letters, digits, Chinese characters, spaces and the following special characters: ()()【】@._-+

Tenant

 Select to associate this tenant user account with a specific tenant account.

A tenant can only be associated with one MSP role.

Username

Tenant User Name: The account name used by users to log in to the tenant user account.

Can contain only letters, digits, and underscores (_).

Email Address

Enter a valid email address for login and retrieving password if necessary.

Must be a valid email address.

Mobile Number

You can log in to the tenant user account via SMS verification, or receive platform alert notifications through SMS.

Must be a valid mobile phone number.

Password

Set the password for this tenant user account, which is used to log in to the SCP platform. You can either configure the password manually or select the platform to generate it automatically. Additionally, you can check the box labeled "Require password change at first login" to force the tenant user to reset their password after logging into the tenant user account for the first time.

1. Must contain 8-64 characters.
2. Must contain 4 of the following: uppercase letters, lowercase letters, digits and special characters.
3. Can contain the following special characters (~`@#%&<>"',;_-^$.*+?=!:|{}()[]/\)
4. Cannot contain username.
5. Can contain up to 1 consecutive identical characters.
6. Cannot contain any of the following words: sangfor, sinfor, dlanrecover (case-insensitive).
7. Cannot contain any individual product names (case-insensitive), such as acmp and scp, but strings such as acmpt or xscp are allowed.

Step 3.Selects the tenant to be associated with, and clicks OK.

Shared Resource Pools 

Resource Pools from HCI, you can select all HCI resource pools or specific ones.

VMware Resource Pools 

Resource Pools from VMware, you can select all VMware resource pools or specific ones.