Self-Service Guides

This compilation includes various self-service channels and user guides to help you quickly embark on your self-service journey.
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Self-Service Guides {{ breadTitle }} Sangfor Support Platform Help Guide Quick Start Guide to Gain Resources
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Quick Start Guide to Gain Resources

{{ $t('productDocDetail.updateTime') }}: 2026-04-16

Here we will share four short video introductions on how to obtain common resources on Sangfor Support.

1. Find Version-based User Manuals

User manuals, release notes and deployment guides are available in structured, detailed versioned documents.  

 

2. Download PoC Test & Project Delivery Guide

Select "All versions" to browse and download PoC testing guides and project implementation guides. Let's watch a short video to get the tips. 

 

 

3. Find Best Practices for a Specific Industry or Function

You can easily locate best practices for specific industries or scenario functions via the navigation bar. A short video is provided for your reference.

 

 

4. Find Solutions to a Specific Problem

When encountering issues, you can find solutions in our troubleshooting case library. Simply enter your issue in the search bar on the corresponding product page, or filter results by module names for greater precision.

Refer to the video below for helpful tips.