Self-Service Guides

This compilation includes various self-service channels and user guides to help you quickly embark on your self-service journey.
Self-Service Guides {{ breadTitle }} Sangfor Support Platform Differences Between Community, Knowledge Base, and Sangfor Support
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Differences Between Community, Knowledge Base, and Sangfor Support

{{ $t('productDocDetail.updateTime') }}: 2026-04-13

New Sangfor Support: Providing dedicated technical support for product usage, offering user manuals, troubleshooting cases, best practices, and software and tool downloads, primarily in the form of online better navigated documents and attachments.

https://support.sangfor.com/

 

Community: Serving as an interactive platform for users, focusing on product discussions, technical sharing and learning through posts and replies.

https://community.sangfor.com/ 

 

Knowledge Base: Hostingnot only technical documentation (which have since been migrated to Sangfor Support, with no new technical content to be added here), but also lots of sales, marketing, and product solutions resources.

https://knowledgebase.sangfor.com/home