Self-Service Guides

This compilation includes various self-service channels and user guides to help you quickly embark on your self-service journey.
{{sendMatomoQuery("Self-Service Guides","What is Sangfor Support Platform")}}

What is Sangfor Support Platform

{{ $t('productDocDetail.updateTime') }}: 2026-04-03

Sangfor Support serves as a unified technical knowledge library for Sangfor customers, partners, and internal teams, providing a consistent self-service entry for key content such as User Manuals, Case Library, Best Practices, Hardware Guides, Software and Tools (coming soon).

Currently, this technical support platform hosts 1,535 documentations (792 cases + 743 docs), covering user manuals, scenario-based best practices, PoC and delivery guides. These resources can help Sangfor partners and customers handle common product delivery, maintenance and operations.