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On the User Import page, you can import users at a time, and you can select Import from CSV File, Import by IP Scan, or Import from External LDAP Server.
• Import from CSV File: You can import users from a CSV file, and import the display name, authentication method, IP/MAC address, and password at the same time. A user group will be created automatically if the specified group to which the user is imported does not exist.
• Import by IP Scan: When importing users bound to IP/MAC addresses, you can select this option to scan the MAC addresses of LAN users, which is convenient for importing such users. By default, users imported this way belong to the root group and require no authentication. Their bound IP/MAC addresses and usernames are device names generated after the scan. You cannot import a user having an IP address that conflicts with those bound to existing users.
• Import from External LDAP Server: To synchronize users on the LDAP server to the device. It supports importing users from the Microsoft Active Directory server. When the domain users are imported, the security groups of the domain server are imported in the form of user groups, and the users are imported to the corresponding security groups.
You can import users from a CSV file, and import the display name, authentication method, IP/MAC address, and password at the same time. A user group will be created automatically if the specified group to which the user is imported does not exist.
The CSV table has a very simple format that can be edited and saved by almost all spreadsheet software. For example, Microsoft Excel can edit this file and easily convert XLS tables to CSV tables.
As the CSV file is very simple and does not support setting column widths, fonts, colors, and other attributes, in order to facilitate editing and managing users, you can edit user information in an Excel table first, and then convert it to the CSV file for importing.
Step 1.Import the format sample of the user. You can click Sample File (What Is a CSV File?) to download it. Set user information to be imported by the format in the sample file.
Step 2.Import the set CSV file. Click Import and select the file to be imported in the Import CSV File dialog box.
If you select If a user group does not exist, it will be created automatically, a user group will be created automatically if the specified group to which the user is imported does not exist. Otherwise, such a group will not be created, and the user will be imported to the root group by default.
If you select Proceed and overwrite an existing one for If a user already exists, when the user list already contains users with the same usernames, the attributes of the users will be updated. If you select Skip and do not overwrite an existing user, user attributes will not be updated and the import of this user will be skipped in the same situation.
To scan the MAC addresses of the corresponding IP addresses and import the scanned users named by their respective device names. These users are imported to the root group by default without authentication, and their IP and MAC addresses are bound.
Configuration Case of IP Scan
Scan the PCs on the LAN within the range of 192.168.1.100-192.168.1.200 and import them to the user list.
Step 1.Select Import by IP Scan. Click Import. Specify the IP Range and click Save.
Step 2.Click Save to scan the PCs within the range of 192.168.1.100-192.168.1.200. Only live PCs in that range will be returned. The username is the name of the scanned PC.
Step 3.Click Import to directly import the users to the device. In the dialog box displayed, select Create a group if no such group on local device to create the specified user group automatically if it does not exist. If this option is not selected, users will be imported to the root group by default. If a user already exists, select Proceed and overwrite an existing one to update the attributes of this user if it is on the user list, or select Skip and do not overwrite an existing user to not update the attributes of this user and skip import.
Click Download to Edit to save the user information locally as a CSV file to modify the scan results and user attributes as required. Click Import from CSV File to import the modified file.
Step 4.Click Submit. The users are imported to the root group.
The username is the device name obtained by the NetBIOS protocol on the PC logged in to the control panel. The username unknown indicates that no device name is found. In this case, check the following:
Whether the NetBIOS protocol is enabled on the target PC.
Whether the target PC has been configured with multiple IP addresses.
Whether the NetBIOS protocol has been filtered out by the firewall on the target PC.
Whether the NetBIOS protocol has been filtered out by a device in the network path.
To synchronize users on an external LDAP server to the device. It applies to the Microsoft Active Directory server only. For other types of LDAP servers, please import users in Policies > Authentication > Local Users > LDAP User Sync.
To import users from an LDAP server, configure the LDAP server first. (For setting details, see Policies > Authentication > User Authentication > External Auth Server. For more details, refer to part 6.6.2.3 LDAP User Sync.
1. Controls must be installed for the import. Therefore, please use an IE browser to log in to the console.
2. The device shall connect to the TCP389 port of the LDAP server properly to read and import the users on the LDAP server.
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