Sangfor Cloud Platform (SCP)

Enterprise Cloud Computing Platform Built on Business-Centric HCI.
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Sangfor Cloud Platform (SCP) {{ breadTitle }} Release Notes Upgrade Guide Upgrade Preparations Customer Resources Coordination
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Customer Resources Coordination

{{ $t('productDocDetail.updateTime') }}: 2026-01-15

During the upgrade, O&M personnel should not log in to the platform for operation and maintenance.

Please coordinate resources in advance according to the following requirements to ensure a smooth upgrade:

  1. Determine when to upgrade and fully prepare for service interruption during the upgrade to reduce impact.
  1. Obtain contact information of the responsible persons.
  2. Ensure a computer (with Internet access and a stable connection to the device) is ready. Ensure the computer can install and run the upgrade client software.

Type

Name

Contact

Responsible For

Sangfor Technologies Inc.

Upgrading HCI and SCP

Customers

Coordinating resources and upgrade time. (Upgrade time: )

Ensure O&M personnel will not log in to the platform for operation and maintenance.

Arrange persons responsible for application systems to handle service opening and verification issues.