Scenario

Versions

Solutions

Notes

While upgrading SCP (earlier than 6.8.0) to SCP6.9.0 in case that the disk 4 (/dev/vdd) is in use, the following messages will be displayed:

a. The disk (/dev/vdd) has been partitioned, but its datastore does not meet the requirements. Please contact a Sangfor technical support representative.

b. The file system of disk 4 (/dev/vdd) does not meet the requirements. Please contact a Sangfor technical support representative.

Upgrade from earlier versions to SCP6.9.0.

1. Contact the customer to confirm whether the added disks can be removed or migrate the disk data.

2. Exit the upgrade process.

3. Delete disks added by the customer on the HCI platform.

4. Add a disk with a capacity of 400 GB to the SCP VM on the HCI platform.

5. Upgrade again.

While upgrading SCP (earlier than 6.8.0) to SCP6.9.0, the following message will be displayed:

a. The disk (/dev/vdd) does not exist. Please add a new disk with a capacity of 400 GB or more.

Upgrade from earlier versions to SCP6.9.0.

1. Exit the upgrade process.

2. Add a disk with a capacity of 400 GB to the SCP VM on the HCI platform.

3. Upgrade again.

While upgrading SCP (earlier than 6.8.0) to SCP6.9.0, the following message will be displayed:

a. Error occurred while partitioning the disk (/dev/vdd). Please delete the disk and add the disk again and upgrade again.

Upgrade from earlier versions to SCP6.9.0.

1. Exit the upgrade process and go to the HCI platform to power off the SCP VM.

2. Delete disks newly added for the SCP VM on the HCI platform.

3. Add a disk with a capacity of 400 GB to the SCP VM on the HCI platform.

4. Power on the SCP VM and upgrade again.

While upgrading SCP (earlier than 6.8.0) to SCP6.9.0, the following message will be displayed:

a. GRUB upgrade failed. Please do not restart the SCP VM. If the problem persists, please contact a Sangfor technical support representative.

Upgrade from earlier versions to SCP6.9.0.

1. Upgrade again.

2. No impact if the upgrade is successful.

3. If the upgrade fails again, do not power off or restart the SCP VM. Contact a Sangfor technical support representative.