Athena NGFW (Next-Generation Firewall)

Athena NGFW (previously known as Network Secure) provides comprehensive protection for every network perimeter, ensuring the safety of your valuable assets, data, and users from emerging threats.
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Athena NGFW (Next-Generation Firewall) {{ breadTitle }} User Manual O&M Management Patch Update Guidance Scenarios and Configuration
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Scenarios and Configuration

{{ $t('productDocDetail.updateTime') }}: 2026-01-07

This section describes how to update the patch in the five scenarios.

Device Able to Access Internet and Automatic Patch Update Enabled

If the device can access the Internet and the automatic patch update is enabled, you do not need to do anything and view the updated patch.

Log in to the device as the administrator, choose System > Maintenance > Service Packs to go to the Patch Update page, and view the updated patch.

Device Able to Access Internet and Automatic Patch Update Not Enabled

Suppose the device can access the Internet and the automatic patch update is not enabled. In that case, the device can automatically obtain an update patch which only can be installed manually.

  1. Log in to the device as the administrator, choose System > Maintenance > Service Packs to go to the Patch Update page, and view the patch update list.
  2. Click Install to install the patch.
  3. View whether the patch is installed successfully.

We recommend that you enable the Automatic Patch Update function. You will be reminded when the device is restarted or update for patches in other particular scenarios is required. These patches can be updated only after you confirm the update information manually.

Device Using Proxy Server to Obtain Patch Update

Suppose the device cannot access the Internet, but a LAN server serves as a proxy to access the Internet. In that case, you can set a proxy server, allowing the device to access the Internet using the LAN proxy server and update the patch.

After the proxy server is configured and the device can use it to access the WAN normally, the device can obtain a patch by following the same steps as those in the preceding two scenarios. This section only describes how to configure a proxy server.

Step 1.Choose System > Maintenance > Service Packs and click Settings, as shown in the following figure.

Step 2.Select Enable proxy server and enter the IP address and port of the proxy server. If the username and password are required when the device connects to the proxy server, select Authentication Required and enter the username and password to be verified by the proxy server. Users provide the username and password.

Both Device and PC Unable to Access Internet

If the device cannot access the online server and your PC cannot access the Internet.

1. You can log in to the Home > Service Packs, click How to Get SPs. Follow method 3 to contact our Sangfor Support team.