Athena NGFW (Next-Generation Firewall)

Athena NGFW (previously known as Network Secure) provides comprehensive protection for every network perimeter, ensuring the safety of your valuable assets, data, and users from emerging threats.
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Athena NGFW (Next-Generation Firewall) {{ breadTitle }} User Manual O&M Management Restoration of the Device Configuration and Password Restoring the Password by Rebooting with a USB Flash Drive
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Restoring the Password by Rebooting with a USB Flash Drive

{{ $t('productDocDetail.updateTime') }}: 2026-01-07

This section describes how to restore the default password "admin" of NGAF's default admin account "admin" using a USB flash drive.

Applicable Scenarios

The admin account password is lost, and no other account is available, making the user unable to log in to the console and the background. However, the IP address of the device is available.

Operation Procedure

The NGAF device supports the restoration of passwords by using the USB flash drive based on the following steps:

Step 1.Create an empty file named "reset-password.txt" in the root directory of the USB flash drive

Step 2.Insert the USB flash drive, and restart the device.

Step 3.When the device can log in to the console normally, remove the USB flash drive.

Step 4.Check the result file named "reset-password.log" in the USB flash drive. If the restoration is successful, the restored password of the console should be recorded in the file. Otherwise, the restoration failure is recorded.

1. You can create a blank text file on the Windows system, and rename it for the corresponding function.

2. The text file must be in the root directory of the USB flash drive.

3. The USB flash drive can contain one or multiple partitions. The USB flash drive with one partition must be in the FAT32 format. For the USB flash drive with multiple partitions, the txt file must be stored in the first partition in the FAT32 format.

4. The three functions mentioned above are not exclusive to each other. You can perform multiple operations simultaneously.