Hyper Converged Infrastructure (HCI/aSV)

Sangfor HCI and aSV provide a unified infrastructure combining compute, storage, networking, and built-in security to simplify deployment, operations, and services.
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6.11.1R1
Hyper Converged Infrastructure (HCI/aSV) {{ breadTitle }} User Manual Virtual Machine Configuration Guidance Virtual Machine Management Installing VmTools Windows Operating System
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Windows Operating System

{{ $t('productDocDetail.updateTime') }}: 2026-01-05

Description

It is recommended to install vmTools for all virtual machines running on the HCI platform, which includes drivers and applications. First, it provides high-performance semi-virtualization interface drivers to improve the performance of virtual machines. Second, it transmits the virtual machine information to the HCI platform. After successful installation, you can view the HCI platform's CPU and memory occupancy of virtual machines.

Precautions

  1. After installing the vmTools, you need to restart the virtual machine. At this time, if you forcibly power off the virtual machine from the console, it may cause a blue screen on the virtual machine. Therefore, it is best to use the guest OS's restart function, not restart the HCI management interface's power supply.
  1. After the vmTools is installed on the Windows operating system virtual machine, if Sysprep and other system initialization operations (NIC driver will restore defaults) are required due to joining the domain, the use virtio disk option needs to be removed before restarting the virtual machine (click Uninstall on the virtual machine running status page). Otherwise, the blue screen of the virtual machine cannot be started.
  2. After the vmTools is installed on the Windows operating system, the original NIC will not be deleted, a new Fast IO NIC will be added, and the name will change. A conflict will prompt if you want to rename the new Fast IO NIC to the original name. You need to delete the original NIC name from the registry first.
  3. When the vmTools is not installed, the virtual machine uses the IDE bus and supports a total of 4 disks or optical drives. If the virtual machine already has four disks, you can no longer mount the optical drive and install the vmTools. You can manually copy the installation file to perform the installation or temporarily uninstall the disk and mount the optical drive.
  4. Before promoting the virtual machine to the domain controller, you need to configure the IP of the NIC before installing vmTools manually.
  5. The current systems supporting the installation of vmTools are shown in the table below.

System Type

Windows

Linux

Support

Server version: from Windows2003SP2 to windows2019 personal version: XPsp3 to win10

Kernel larger than 2.6.25

Table 8:Systems supporting the installation of vmTools.

Prerequisites

The virtual machine is powered on.

Steps

Take Windows as an example:

  1. Open the virtual machine console that has just imported or newly installed the operating system, and the following prompt will pop up.

  1. Click Install Now, the following page will appear, and then click Run VMOptimizationTools.exe.

  1. The virtual machine desktop will prompt Installing VMOptimizationTools, please wait...

  1. A restart prompt, as shown below, and click Restart Now.

  1. After restart, the following prompt will pop up again. Click Restart Now.
  2. Place the mouse on the virtual machine where the vmTools have just been installed and click More > Summary. You can see that the virtual machine vmTools has been installed.