Hyper Converged Infrastructure (HCI/aSV)

Sangfor HCI and aSV provide a unified infrastructure combining compute, storage, networking, and built-in security to simplify deployment, operations, and services.
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6.11.1R1
Hyper Converged Infrastructure (HCI/aSV) {{ breadTitle }} User Manual HCI Platform Configuration Guide Version Upgrade (high-risk operation)
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Version Upgrade (high-risk operation)

{{ $t('productDocDetail.updateTime') }}: 2026-01-05

Description

Upgrade the version of the HCI cluster.

Precautions

  1. If the active upgrade fails in any form, please do not close the maintenance mode without authorization, and do not roll back and retry without authorization. Please keep the complete site and contact technical support for processing.
  2. If the current and target versions support active upgrades, please ensure that the upgrade occurs when the customer's business volume is relatively idle. During the upgrade process, the TPM value of the database will drop slightly, and it will take about 1 minute to recover.
  3. After the active upgrade is successful, turn off the maintenance mode manually.
  4. The hot upgrade will temporarily interrupt the USB mapping of the virtual machine using USB mapping for 10s. Please confirm if any user's business depends on USB.
  5. During the upgrade process, a page may prompt the communication to be timed out.  You cannot move the upgrade page. Only when the page prompts you to retry, manually click to retry.

Prerequisites

None.

Steps

For specific Precautions and Steps, please refer to the upgrade plan of the current version. For the upgrade plan, please log in to the Sangfor Community > Self-Service > Software Download page to find the upgrade package of the corresponding version and upgrade plan.