Athena EPP (Endpoint Protection Platform)

Athena EPP (formerly Sangfor Endpoint Secure) integrates NGAV, EDR, and endpoint management into a single, powerful solution for comprehensive endpoint protection.
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Athena EPP (Endpoint Protection Platform) {{ breadTitle }} User Manual Product Upgrade Upgrade to a New Version Import an Upgrade Package
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Import an Upgrade Package

{{ $t('productDocDetail.updateTime') }}: 2026-04-08

Pre-upgrade checks

  1. Check product licensing.

Go to System > Licensing and check whether the license is valid, as shown in the following figure. If the license has expired, Athena EPP cannot be upgraded.

  1. Check for custom packages and patches.

You must contact technical support if custom packages or patches are installed. Go to System > System Updates > Manager and Agent to check whether custom packages and patches have been installed.

 

 

Precautions

After the Athena EPP manager is upgraded, the Athena EPP agent automatically downloads upgrade files from the Athena EPP manager. To ensure a stable and efficient Athena EPP agent upgrade, we recommend that you configure both auto upgrade and concurrent upgrade settings.

 

  1. Auto update

In System > System > Deployment and Upgrade of the Athena EPP manager, you can enable auto-update only for some endpoints after the Manager is updated. After these endpoints are successfully updated, select All endpoints automatically update the agent, signature database, and vulnerability database to enable the update for all endpoints. It ensures smooth update and system stability.

To configure the settings, go to System > System > Deployment and Upgrade > Agent and Database Update > Auto Update, as shown in the following figure.

 

2. Concurrent update

To avoid network congestion, you can specify the maximum number of endpoints that can download the Athena EPP agent installer at the same time. We recommend that you set the maximum number of concurrently updated endpoints to 5 or less if the network bandwidth is 100 Mbit/s and 30 or less if the network bandwidth is 1,000 Mbit/s.

To configure the settings, go to System > System > Deployment and Upgrade > Agent and Database Update > Concurrent Update, as shown in the following figure.

 

Procedure

  1. Visit the Sangfor community at https://community.sangfor.com and go to Self Services > Download > Athena EPP to download an upgrade package of the version you need.
  1. Log in to the Athena EPP manager. Go to System > System Updates > Manager and Agent, and click Import Update Package / SP, as shown in the following figure.

 

3. The upgrade process takes about 5 minutes to complete without restarting the server. After the upgrade, you need to log in to the Athena EPP manager again and check whether Athena EPP is upgraded to the new version.