1. Enter https://supportportal.sangfor.com in the address bar of a browser to open the Sangfor Support Portal. Then, click Register.

2. Enter your email address, select the I have read and agree to the Privacy Policy check box, and then click Send Verification Code.

3. An email containing a verification code will be sent to your email address to verify your identity. Enter the verification code and click Check to proceed.

4. Please fill in the following information as required. Then click Register to complete the registration.
5. Your account has been successfully created. Please go to the Sangfor Support Portal login page and input the username and password to log in. The Home page will display some basic information about your company.

6. Go to Assets > My Assets List, then click Add Asset. You need to check the Authorized Company first. The company name may be displayed on the asset (depending on the products) after it is activated. You can edit the company name under Personal Center if the company name is incorrect.

7. Click Confirm, and then input the Device ID, SN, or Cloud License ID to add your assets. For virtual devices, such as Athena EPP (on-premises), you must input the Cloud License ID to add them. You can find the Cloud License ID in the service letter or check with the Sangfor team. You can add multiple assets in bulk by inputting one device ID, SN, or Cloud License ID per line. Besides, you can also check whether you have multiple assets from the same order. You can input the order number to add assets in bulk from the same order. If you do not know the order number, always check with the Sangfor local support team or Sangfor Technical Support.

8. After submitting the device ID, SN, or Cloud license ID, you can check the device information. Auto Activation is not available for virtual devices on the first activation. You have to activate it offline.

9. Click Save if the information is correct and your device is added successfully. You can view the added asset on the My Assets List page. Then, click Activate. The License dialog box appears.

10. Upload the Device Files that you downloaded from the corresponding device.

11. After uploading the Device Files, click Activate to activate the device.

12. As you can see, the device has been activated, and you can download the license file from this page by clicking Download License.

13. After importing the license file to the device, the device will be activated and licensed.