Hyper Converged Infrastructure (HCI/aSV)

Sangfor HCI and aSV provide a unified infrastructure combining compute, storage, networking, and built-in security to simplify deployment, operations, and services.
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6.11.1
Hyper Converged Infrastructure (HCI/aSV) {{ breadTitle }} Release Notes HCI 6.11.1 Release Notes Upgrade Guide Pre-upgrade Check
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Pre-upgrade Check

{{ $t('productDocDetail.updateTime') }}: 2025-12-29

1.2.4.1 Health Check

Click Health Check on the home page to go to the health check page. In

addition to the default entities, select Virtual Storage Data and click Start.

After the check is complete, if the score is lower than 100 points, handle the

identified problems according to the check results and solutions, and then

perform Health Check again. Before upgrading, please confirm that the health check score is 100 points.

1.2.4.2 Check with aDeploy

Apart from health check features, aDeploy supports checking common

problems of customers. It optimizes the platform-based check mechanism and can check the environment before upgrading. If faults or alerts are reported,

please handle the faults and alerts for the cluster before upgrading.

Refer toChapter 1.2.3.1 Packages, Documents, and Tools, for the download link.


1.2.4.3 HCI Pre-Upgrade Check

One week before upgrading HCI for a customer, please visit the customer or

establish a remote connection to check whether the customer's environment

meets the upgrade requirements using the pre-upgrade check package. This

will help facilitate the subsequent upgrade process and does not require

downtime. Make sure a pre-upgrade check is done before an official upgrade. If the pre-upgrade check for an official upgrade fails, it is recommended to

reschedule for the upgrade.

Step 1.  Use aDeploy to perform a pre-upgrade check and wait for the check

to complete. Click Details next to the failed entities and handle them according to the solutions. Perform the pre-upgrade check again until all the entities pass the check.

SP  pre-installation check  is  prohibited  after the  pre-upgrade  check.  Else,  HCI will request you to run the pre-upgrade check again.


Step 2.  After all the entities pass the check, click Install and wait for the installation to complete.


1.    Troubleshooting instructions

a.    For an offline upgrade, a message will be displayed after the pre-upgrade check is completed, indicating that a VM is running on the node. You may ignore this  message  temporarily.  Before an official upgrade, all virtual devices must shut down, and run a pre-upgrade check again.

b.   If the  pre-upgrade  check  fails  and  a  message  indicates  the  pre-upgrade check failure, please contact a Sangfor technical support representative.


c.    If a clustered  node fails the pre-upgrade check and the pre-upgrade check does  not  proceed  for  more  than  10  minutes,  please  contact  a  Sangfor technical support representative.

d.   In versions earlier than HCI6.9.0, VM names can only contain digits, spaces, letters, Chinese characters, and special characters (（）【】_-.+()@). Invalid VM names will cause the pre-upgrade check to fail.